Privacy Policy

Last updated: November 3, 2026

USCIS Translations (“we”, “us”) respects your privacy. This policy explains what information we collect when you use uscis-translations.com or place an order, and how we use and protect it.

Information we collect

  • Order details: your name, email address, phone number, billing address, the languages and document type, and the number of pages.
  • Your documents: the files you upload so that we can translate them. These often contain personal details such as names, dates of birth and ID numbers.
  • Payment information: handled by our payment providers. We do not store your full card details.
  • Website usage: basic technical data such as browser type, pages visited and approximate location, collected through cookies and analytics tools.

How we use your information

  • To translate your documents, certify them and deliver them to you.
  • To send order confirmations, delivery emails and support replies.
  • To process payments and prevent fraud.
  • To understand how the website is used and improve it.

We do not sell your personal information.

Who sees your documents

Your documents are shared only with the translators and reviewers working on your order, who are bound by confidentiality. We share information with service providers such as payment processors, email and hosting providers only as needed to run the service, or when the law requires it.

Cookies and analytics

We use cookies to keep the website working and analytics tools to see how visitors use it. You can block or delete cookies in your browser settings. Some parts of the site may not work properly without them.

Security and retention

We protect your information with secure connections (HTTPS) and limit access to the people who need it. We keep your documents only as long as needed to complete your order and handle revisions, and then delete them.

Your choices

You can ask us at any time to see, correct or delete the personal information and documents we hold about you. Email support@uscis-translations.com and we will respond promptly.

Changes to this policy

If we change this policy, we will post the new version here with a new date.

Contact us

USCIS Translations, 11175 Cicero Drive, Suite 100, Alpharetta, GA 30022. Email: support@uscis-translations.com. Our Terms & Refund Policy also applies to every order.